Provision of Services Regulations information

Trading name: Electric James
Legal form: A sole trader
Service: Electrical services, installations and repairs
Registered office and postal address: 80 Galsworthy Road, Cricklewood, London, NW2 2SH
Telephone: 020 3662 3589
Email: hello@electricjames.com

Regulating body: NAPIT (National Association of Professional Inspectors and Testers)

Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Work Guarantees: All works guaranteed for 3 months from date of completion, this covers labour and parts are covered as per manufacturers warranty.  Your statutory rights are not affected by our guarantee. Guarantees/warranties are not insurance backed.

Complaints: Complaints can be made by contacting Electric James at the above address.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website.